Agents note – changes to Air New Zealand and Freedom Air

Wednesday, 01 May, 2006 0

Air New Zealand wishes to advise effective today the airline’s Airbus A320 operations servicing selected trans-Tasman, shorthaul Pacific Island and NZ domestic destinations will start transitioning to operate under Freedom Air’s Airline Operating Certificate (AOC).

While Air New Zealand A320 aircraft will operate under Freedom Air as the operating company, customers buying an Air New Zealand ticket with the NZ designator code will still get on an Air New Zealand branded aircraft and receive Air New Zealand service.

The creation of this single operating company will enable the Air New Zealand Group to take advantage of cost efficiencies and best operating practices to compete more effectively on the Tasman and Pacific Island routes. Benefits will include scheduling and cost efficiencies associated with having an integrated operations team.

The Air New Zealand and Freedom Air brands are not affected by this operational merger and both brands will continue to coexist alongside each other, delivering different service offerings.

Air New Zealand will continue selling flights through its current distribution channels and Freedom Air will continue selling flights via its call centre and online.

During this transition, the most significant change you will experience are flight number changes to A320 operated services and on-going notification at the time of booking that the service will be operated by Freedom Air, as the holder of the AOC.

All services will be re-numbered to NZ700-999 series flights effective for travel from 31 July 2006. Any existing bookings will experience a schedule change due to the flight number change. Please update as per normal schedule change processes.

For more information agents can contact their Air New Zealand Account Manager or the airline’s Agency Help Desk at 1300 137 747.

Graham Muldoon

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