United Kingdom
United States
Asia Pacific
Airlines want flight compensation reform
Airlines have urged a shakeup of flight compensation rules after the air traffic control meltdown.
It comes after NATS’ revelation ‘unusual data’ in the system led to more than 1,000 flight cancellations.
Holidaymakers are still being impacted with many still stranded overseas.
While the issue is out of airlines’ control, PM Rishi Sunak urged airlines to ‘honour their obligations’ with accommodation and rebooking flights.
Airlines are not required to pay out specific flight compensation, but IATA predicts airlines could lose about £100m in costs and lost revenue.
IATA chief Willie Walsh said that the UK should ‘look at the way passenger compensation is dealt with so those responsible ultimately bear the costs,’
“It’s very unfair because the air traffic control system, which was at the heart of this failure, doesn’t pay a single penny.”
The ease at which incompatible data effectively disabled the NATS system ’demonstrates a considerable weakness’ Walsh said.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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