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Amadeus opens the hotel books
BANGKOK – Amadeus has signed up 60 hotel brands around the world to Amadeus Worldwide Commission Manager (WCM) and yesterday launched the solution in France following a successful international pilot.
More than 20.000 hotel properties in Amadeus have subscribed to the initiative and the solution is available to all 4,400 travel agencies in France.
“Our travel agencies are telling us that hotel commissions are a key source of revenue for them and at the same time administratively challenging to keep track of,” says Jean De Durfort, head of hotel distribution, Amadeus.
“We have launched WCM to give our agencies visibility on the status of the commission owed to them across the range of hotels they work with from just one tool.
“Participating hotels benefit from the transparency they are willing to provide and that becomes a sales argument for their hotel and travel agencies benefit from having a single view of the commissions owed to them.”
Amadeus Worldwide Commission Manager (WCM) allows travel agencies to track hotel commissions by offering travel agents a web-based single point of information on hotel bookings and the status of commission payments.
WCM tracks the progress of payments resulting from fulfilled active hotel reservations, regardless of the commission payment system used by each hotel. The tool has no technological set-up costs, maintenance or fees and provides a reliable overview of the commission payment process for all hotels on Amadeus’ GDS.
Hotels that have already signed up include hotel.de, Supranational, Sol MelÃa and all brands of the Accor group.
Said Catherine Agier, director, international sales, Accor.’We chose to be part of the Amadeus Worldwide Commission Manager program to really show the travel agents that we are willing to be completely transparent and communicate openly in terms of commission payment. This has enabled us to build a positive image of our hotel chain.”
Ian Jarrett
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