United Kingdom
United States
Asia Pacific
American Airlines rolls out automated tags for mobility devices
American Airlines is the first US based airline to offer automated tags for passenger mobility devices.
It is a move to improve wheelchair and mobility device handling across its network.
The tech has been developed in-house.
“American is committed to improving the travel experience for our customers who use wheelchairs and mobility devices,” said Julie Rath, American’s SVP of Airports, Reservations and Service Recovery.
“Streamlining the check-in and tagging process will help us further improve how we handle wheelchairs.”
New automated tags replace manual tags, and feature specific data like itineraries, delivery points, device weight, battery type and the number of items removed and taken on board.
This aims to display more accurate and consistent information for team members handling the devices.
The automation also enables the device’s information to be more easily shared across frontline team members’ applications.
Related News Stories: Breaking Archives – Page 1227 of 1504 – TravelMole Turkish Airlines rolls out real-time translation at airports – TravelMole Sabre rolls out Etihad Airways’ NDC Content Turkish Airlines, Air China ink codeshare agreement Turkish Airlines plans unlimited Wi-Fi fleetwide Qatar Airways rolls out F1 fan packages If Only rolls out British Airways campaign – TravelMole Qatar Airways – TravelMole British Airways – TravelMole Singapore rolls out global MICE campaign
Related News Stories: American Airlines becomes first US airline to launch automated tag ... American Airlines Looks To Improve Travel Experience For ... American Airlines Rolls Out Automated Tags for Wheelchairs ... New American Airlines tags aim to improve mobility device handling Accessibility Plan Progress Report 2024 – Support – American Airlines American Airlines fined $50M for violating disability laws Lipstick on a Pig: New Tag Won't Fix Wheelchair Handling Woes at ... Airlines for America Marks Two Years of its Passenger Accessibility ... Wheelchairs and Other Assistive Devices | US Department of ... Airport News | Breitflyte Airline News Network
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Unexpected wave rocks cruise ship
BA suspending all Heathrow to Abu Dhabi flights
Woman dies after going overboard in English Channel