United Kingdom
United States
Asia Pacific
BA apology after Sydney-London flight diverted
British Airways has apologised to 354 passengers on a flight from Sydney to London on Saturday who were diverted to Kazakhstan after a fire alert on board.
The warning turned out to be a false alarm but the Boeing 747 aircraft was then unable to take off again because it was too heavy for the runway at the regional airport of Uralsk.
“This particular airport is not designed for use by such an aircraft,” said a BA spokeswoman.
Three smaller aircraft were despatched to take the passengers to London, with passengers delayed by up to 12 hours.
The problems were exacerbated because there were no steps high enough at the airport so passengers had difficulty disembarking.
“We apologise to our customers for the inconvenience, but safety and security will not be compromised,” the spokeswoman added.
Report by Bev Fearis
Phil Davies
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Gatwick braces for strike