United Kingdom
United States
Asia Pacific
Bankrupt AirAsia Japan unable to refund 23,000 tickets
AirAsia Japan filed for bankruptcy protection this week, and is unable to refund thousands of tickets booked by customers.
Tamotsu Ueno, a court-appointed lawyer handling the company’s bankruptcy, said about 23,000 tickets booked direct with AirAsia Japan are very unlikely to be refunded.
Ueno said the company will seek financial assistance from major shareholders such as e-commerce company Rakuten to help return money to customers.
The airline has liabilities of $208 million but the total value of tickets yet to be refunded is much higher than that.
The airline grounded flights in April due to the pandemic and resumed some domestic services in the summer.
However, it struggled to fill seats and suspended services again.
AirAsia announced last month it would shut down the airline.
Customers will likely be offered credits for flights operated by other AirAsia Group airlines in Asia, Ueno said.
Written by Ray Montgomery, Asia Editor
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Dozens fall ill in P&O Cruises ship outbreak
Woman dies after getting ‘entangled’ in baggage carousel