British Airways renews Amadeus contract - TravelMole


British Airways renews Amadeus contract

Tuesday, 04 Jun, 2008 0

British Airways is extending an IT services agreement with Amadeus until 2017.

The new agreement is the continuation of a strategic arrangement which started in 2000 between the two companies, designed to provide the airline with a ‘new generation’ technology platform for the management of passenger services.

As a result, Amadeus developed the Altea Customer Management Solution comprising three fully integrated modules: Altéa Reservation for distribution through BA sales outlets, Altéa Inventory for global inventory management and Altéa Departure Control for passenger check-in and flight departure management.

BA now uses the Altea Reservation and Inventory systems which work in conjunction with its own website ba.com and revenue management systems. 

The new agreement sets out the terms under which the carrier would move to the newly developed Altéa Departure Control – customer management system for passenger check-in, completing the Altéa suite.

The airline plans to complete migration to the full Altéa suite in 2012. BA also uses Amadeus e-Ticket Server to manage its e-ticketing operations and Amadeus Flex Pricer to enhance the experience of booking connecting flight itineraries through www.ba.com.

Additionally, BA has finalised the evaluation of Altea Departure Control – flight management for flight departure operations, in open competition with other products.

BA chief information officer Paul Coby said: “I am delighted that we have been able to extend our strategic relationship with Amadeus which started in 2000. The Altea Reservation and Inventory systems have been great support for our drive to develop our sales and services to customers.”

by Phil Davies  



 

profileimage

Phil Davies



Most Read

Mark Jaronski of Explore Georgia on FIFA World Cup 2026

Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange

North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism

Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns

James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel

Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination

Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics

Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy

Bubba O’Keefe on Clarksdale’s Vibrant Music Scene

Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee

Craig Ray and the Expansion of the Blues Trail

Presenting Mississippi’s Cultural Trails with Katie Coats
TRAINING & COMPETITION

Our emails to you has bounced travelmole.com Or You can change your email from your profile Setting Section

Your region selection will be saved in your cookie for future visits. Please enable your cookie for TravelMole.com so this dialog box will not come up again.

Price Based Country test mode enabled for testing United States (US). You should do tests on private browsing mode. Browse in private with Firefox, Chrome and Safari