Changi Airport reveals bizarre items left by travellers

Thursday, 31 Jul, 2024 0

Changi Airport is one of the busiest air hubs across Asia. That inevitably means a huge number of passenger items get lost or left behind.

The Singapore airport has revealed some of the weird and wonderful items left by travellers.

Among the usual laptops and mobile phones, some of the 54,000 items lost every year have included pure gold bars, large TV screens, and false teeth.

There are misplaced musical instruments like violins and guitars as well as large items like bicycles, and even washing machines and bed frames.

The airport handled 58.9 million passengers last year.

The most commonly left items are cash and documents, phones and tablets, bags and items of clothing.

Changi Airport Group has invested heavily in its Lost and Found services to provide the best possible outcome to reunite passengers with their belongings.

There are several ways this is done.

Via the 19 information counters located at various points throughout the airport

Via an online form on Changi Airport’s website

Via Changi Airport’s Chatbot MAX (available on the website, Changi App and Facebook Messenger)

By calling their Changi Contact Centre on +65 6595 6868 (24 hours daily) or emailing [email protected].

For items lost onboard aircraft, passengers are advised to lodge a report directly with the airline.

Changi Airport Group also works closely with airlines to ensure lost items are returned swiftly and safely to their owners.

Some airlines are able to send the items via their flight services to different cities for their passengers to pick up.

For airlines which are unable to do so, Changi Airport Group advises passengers to use courier services.

For any items unclaimed, Changi Airport Group holds them for 30 days.

These will then be donated to the Singapore Red Cross as long as they don’t contain personal information.

TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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