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CNP fraud against travel companies up by 33%
Card-not-present (CNP) fraud against travel companies climbed 33% to more than £15 million last year, according to the latest figures from APACS.
Barclaycard Business released the figures along with a new digital guide designed to protect retailers from this type of fraud, which has become more prevalent in travel because of the move to online purchasing.
Travel was the third most targeted industry last year, behind electrical retailers and technology and telecoms providers.
“Travel is one of the main sectors online so it’s not surprising that it is a major victim of CNP fraud,” said a spokesman for Barclaycard Business.
Following the introduction of chip and PIN, fraudsters are increasingly turning their attention to this type of fraud, he added.
CNP fraud has grown every year since 1995 and last year topped more than £180 million in total.
The guide advises travel companies about:
– questions they should ask when accepting plastic card transactions over the internet, mail order, fax or by phone
– added security measures available via the card schemes to further protect them
– methods of ensuring that security checks and balances are maintained from the moment an order is made until the goods have been delivered.
By Bev Fearis
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Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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