Delta takes a $500 million hit after IT outage chaos


Delta takes a $500 million hit after IT outage chaos

Friday, 01 Aug, 2024 0

The global IT outage and its days-long meltdown that followed could end up costing Delta Air Lines half a billion dollars.

Delta Air Lines CEO Ed Bastian put the cost at around $500 million.

As well as the missed revenue due to days of cancellations, Bastian said it paid out ‘ tens of millions of dollars per day’ in compensation and hotels.

This lasted for five days as most airlines recovered pretty quickly once the outage was resolved.

The airline said it has processed ‘thousands’ of refund requests.

The airline canceled over 5,000 flights.

The outage was caused by a failed software update by CrowsStrike which took thousands of websites and online services offline which used Microsoft systems.

Once fixed, Delta has further issues for days over its crew scheduling system.

  

Related News Stories:  Delta orders larger Airbus A350 jets – TravelMole     Delta One JFK lounge opens     Delta finds fake aircraft parts on planes     Visit Mississippi – TravelMole     Investigation opened into Delta meltdown     KLM launching Portland flights     Drug money smuggling ring busted at New York JFK airport     Carnival orders three new ships, in a new class     UK-US transatlantic flights at record high     Flight diverted after passenger urinates in aisle    



Related News Stories:  Delta takes a $500 million hit after IT outage chaos     Atlanta-based Delta lost $500 million in global IT outage, CEO says ...     CrowdStrike says it isn't to blame for Delta Air Lines flight chaos ...     Delta says chaos after CrowdStrike outage cost it $550 million     Delta Facing $500 Million Loss From CrowdStrike Outage     Zach Wichter on LinkedIn: Flying Delta this week? Prepare for chaos ...     Lessons from the Delta outage fallout - Ragan Communications     Delta CEO Says Outage Cost $500M, Leaving Airline 'No Choice ...     Delta Plans Legal Action Amid $500 Million CrowdStrike Outage Hit     Delta reportedly seeking potential damages from CrowdStrike ...    



Learn more about :   Delta Air Lines ( United Kingdom )  



 

profileimage

TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



Most Read

Exploring Brooklands Museum with Alex Patterson

Global Tourism Challenges and Upcoming Events: A Conversation with Don Welsh

Peebles Barbeque: A Legacy of Flavor and Tradition

Exploring Bok Tower Gardens with Erica Smith

Rue’s Living Water Boat Cruises: Exploring Winter Haven’s Chain of Lakes

Durango and Silverton Railroad: A Timeless Journey Through History and Scenic Beauty

Walt Leger on New Orleans’ Resilience and Major Events Ahead

Cindy Mackin Shares Estes Park’s Winter Thrills

Mark Jaronski of Explore Georgia on FIFA World Cup 2026

Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange

North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism

Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
TRAINING & COMPETITION

Our emails to you has bounced travelmole.com Or You can change your email from your profile Setting Section

Your region selection will be saved in your cookie for future visits. Please enable your cookie for TravelMole.com so this dialog box will not come up again.

Price Based Country test mode enabled for testing United States (US). You should do tests on private browsing mode. Browse in private with Firefox, Chrome and Safari