DO NOT LIVE

If you work for an ABTA Member and have been affected by the coronavirus we may be able to help you. However, you will need to show that you are suffering severe financial hardship as a result and demonstrate you have sought help from appropriate agencies first. This includes:

1. Check your/family benefit entitlement – if your income has reduced please seek advice on what benefits you may be entitled to. You can go to your local Citizens Advice or call their ‘help to claim’ benefits telephone service on 0800 1448 444. You can also visit their website that gives further details on benefits and budgeting https://www.citizensadvice.org.uk/benefits/

2. If you/family have debts, seek advice from your local Citizens Advice Centre, contact a debt agency such as StepChange or we can refer you to our partner Citizens Advice Manchester. CAM can provide you with expert advice on debt, benefits, housing and budgeting at no cost to you. With your consent we can refer you to CAM who will work with you (over the telephone) to see what the options are to manage your situation including help with your creditors and in some cases take on benefit appeals. CAM will send a ‘care’ letter with possible options on how to manage your situation. In order to consider helping you further we will require you to share with us the advice that has been given so that we can determine with CAM the best way we might support you.

3. Speak to your bank and other creditors to see if they can give you a holiday from your payments.

4. Go through your budget. Are there any items that you can suspend or stop whilst you are struggling? Again please refer to the free budgeting tools available.

5. Are there any family members that can help you?

Supporting documents required in order for you application to be processed:

Evidence of the above 5 steps taken prior to seeking help
Documentation to confirm you work or worked for an ABTA Member
Bank or building society statement – most recent full monthly statement for you and your household (please black out your account details)
Payslip, pension advice or redundancy letter (include payout figure) – most recent
Confirmation of the benefits you receive (e.g. official letters, bank statements, GOV.UK)
Confirmation of your liabilities and debts (e.g. a CAB financial statement summary)
Life insurance policy (if you have one)
If you are in arrears, copies of outstanding priority bills or statements such as energy/ council tax/ water
Two quotes for goods, services or equipment needed

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