Don't panic in a crisis - TravelMole


Don’t panic in a crisis

Friday, 19 Apr, 2005 0

Businesses have been warned not to panic during a crisis and instead to communicate with speed and honesty.

The advice came at a meeting organised by the Tourism Society, where industry experts and tourism professionals discussed how best to respond to disasters.

Crisis management expert Mary Lynch advised companies to “take a holistic view” of what might affect tourists in a crisis and to ensure co-operation from the responsible authorities.

Firms were advised not to panic, to establish the facts and form a hand-picked advisory team. Effective communication was also seen as very important.

Staff and websites should be constantly updated and the media should be given positive news.

“Concentrate on what you can do, not what you can’t and begin your long-term recovery plan as soon as the crisis has officially ended,” said a spokesperson for the Tourism Society.

VisitBritain communications director Sandie Dawe said the industry could avoid exacerbating a crisis through good management.

“The actual event is usually less harmful than the fear it creates,” she said.

  

 

 

 

 

 



 

profileimage

Phil Davies



Most Read

Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns

James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel

Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination

Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics

Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy

Bubba O’Keefe on Clarksdale’s Vibrant Music Scene

Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee

Craig Ray and the Expansion of the Blues Trail

Presenting Mississippi’s Cultural Trails with Katie Coats

Robert Terrell: A Journey Through BB King’s Influence

Rochelle Hicks: Celebrating Mississippi’s Musical Legacy

Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
TRAINING & COMPETITION

Our emails to you has bounced travelmole.com Or You can change your email from your profile Setting Section

Your region selection will be saved in your cookie for future visits. Please enable your cookie for TravelMole.com so this dialog box will not come up again.

Price Based Country test mode enabled for testing United States (US). You should do tests on private browsing mode. Browse in private with Firefox, Chrome and Safari