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E-Ticket processes made simple with Navitas Solutions
More agencies are turning to Navitas Solutions to help them achieve efficiencies and cost savings. The latest suite of tools from Navitas Solutions, designed to streamline E-Ticket processes, removes all the guess work and manual intervention required when performing Ticket Reissues, Refunds and Revalidations.
The applications provide a simple point and click interface for entering all necessary data, with the required GDS fill in format screens and entries being automatically completed in the background.
Where possible ticket numbers, fare, tax amounts and other data is extracted from the booking file greatly improving speed and accuracy for users.
Emma Smith, Customer Sales and Support Manager, Navitas Solutions said: “These tools help to greatly reduce the amount of time it takes to process Ticket Reissues, Refunds and Revalidations. The tools prove invaluable for staff who are not trained on or familiar with complicated GDS ticketing entries and procedures. With data on the screen being pre-populated there is also less room for costly errorsâ€.
The tools are to be installed in all Galileo powered Advantage Focus Group agencies.
Chris Harnetty, Technology Manager of the Advantage Focus Partnership said “The Advantage Group recognises the benefits in using these tools to help reduce agency processing times. In times of economic down turn, such as we are experiencing at the moment, businesses need to analyse their current processes with a view to increasing efficiencies, streamlining and consolidating where possible. Â In today’s difficult climate, investing in technology like the tools provided by Navitas Solutions is key to business survival. The Navitas tools are cost effective solutions for increasing process efficiency and quality of service.”
Interested? For further information please refer to our website for an online demonstration http://www.navitas.co.uk/Demos/demos.html or call Emma Smith (07595 020718) to discuss how your business could benefit from using these and other tools.
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