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EasyJet launches home baggage pick-up service
EasyJet has launched a partnership with luggage pick-up service AirPortr for passengers flying from London Gatwick.
Passengers are given the option when they check in with easyJet online to arrange for their bags to be collected from their doorstep.
Pick-up can be from their home, office or another location up to seven days before they travel. They can choose a one-hour or three-hour collection window.
Bags are checked in by the driver, sealed in front of the passenger, and delivered to Gatwick.
Prices start at £30 for one bag with a one-hour pick-up window, or £40 for up to four pieces of luggage to be collected within a three-hour window.
Since 2016, AirPortr has collected over 69,000 bags, skis and bikes and delivered to more than 320 destination airport baggage reclaims around the world.
Andrew Middleton, director of ancillary revenue at easyJet, said: "We are excited to be introducing AirPortr’s services to our passengers, starting with Gatwick services. Whether a flight is for business or leisure, we are confident the home bag drop service is a fantastic initiative to improve a traveller’s experience.
"EasyJet is proud to continue to develop our product offering with innovative companies such as AirPortr."
Randel Darby, CEO of AirPortr, added: "Particularly when flying short-haul with hold luggage, a disproportionate amount of journey time can be spent on the ground getting to and through the airport. We’re delighted to work with easyJet to overcome this, starting their passengers’ journey at home, saving valuable time and providing hassle free travel, all at an affordable price.
"With easyJet’s reputation for leading digital innovation, we will see the service integrated into the customer journey in new ways, such as being offered alongside great baggage fares when booking a flight.
"We’re proud to be working with an airline with a start-up mentality but Europe-wide scale, as we continue to lead the development of at-home bag check-in services."
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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