Estimated 860,000 customers hit by Monarch collapse - TravelMole


Estimated 860,000 customers hit by Monarch collapse

Wednesday, 02 Oct, 2017 0

The number of passengers booked, but unable to fly, with Monarch Airlines is in the region of 750,000.

According to reports, the CAA said 300,000 future bookings amount to three-quarters of a million individual customers.

An additional 110,000 passengers are currently overseas – bringing the total number affected to 860,000 after the airline went into administration in the early hours of Monday morning.

CAA chair Deirdre Hutton said that, contrary to reports in the press, overseas passengers are not ‘stranded’ and all customers, both on package and flight-only bookings, will be flown back over the next two weeks.

She said: "We are confident that we will be able to get every single person back within the next fortnight.

"Stay in your hotels, enjoy your holidays. We will not be bringing you back earlier than you were due to come back."

The repatriation effort is the biggest-ever in peacetime and 30 aircraft from 16 countries are being used to pick people up from 34 destinations.

Speaking on Radio 2’s Jeremy Vine show, Hutton said: "We hoped that Monarch would be able to achieve a deal.

"I was hoping that Monarch would be able to produce a viable financial plan for the last 12 months. Sadly, that was not the case."



 

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Lisa

Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.



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