Finnair tells passengers: ‘weigh to go’ - TravelMole


Finnair tells passengers: ‘weigh to go’

Friday, 09 Feb, 2024 0

Finnair is now conducting weigh-ins for passengers at the gate.

The airline is initially calling for volunteers to consent to be weighed along with their baggage at Helsinki Airport.

It wants to get a more accurate estimate  of how much a jet will weigh at takeoff.

Passengers are being weighed with their hand baggage.

For those touchy about their weight, the airline says individual weights recorded are anonymous and not linked to specific passengers or ticket reservations.

“The collected data is not linked in any way to the customer’s personal data,” said Satu Munnukka, Finnair’s head of ground operations.

“We record the total weight and background information of the customer and their carry-on baggage, but we do not ask for the name or booking number, for example.”

“Only the customer service agent working at the measuring point can see the total weight, so you can participate in the study with peace of mind.”

The airline is collecting the data ‘for the purpose of aircraft balance and performance calculations that are needed for the safe operation of flights.’

In the first three days of the trial, around 800 volunteers had taken part.

The airline states it was ‘positively surprised by the number of volunteers.’

Each flight has a maximum weight for safe takeoff. 

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



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