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Former M&S retail director joins Hays Travel board
Hays Travel is welcoming Helen Milford to its board on 1 January 2024.
Hays Travel has appointed renowned operations director, Helen Milford to its board as a non-executive director.
She takes a seat on the board from 1 January 2024.
Milford brings years of experience across retail and customer service in blue-chip organisations.
These include Boots, Asda, Sainsbury’s and Marks & Spencer where she was Retail Director until September.
“I am delighted to be joining Hays Travel at what is a pivotal and exciting time as the business continues to grow,” she said.
“As a business with such a strong culture and values I am really impressed with how colleagues are truly empowered to deliver for their customers.”
Dame Irene Hays said: “She shares our values, and – just like Hays Travel – was born in Seaham right here in the North East of England.”
“Helen is the perfect fit for Hays Travel and we are looking forward to working with her in the new year.”
Milford recently attended Hays Travel’s retail conference in Portugal.
“What I witnessed at conference was Hays Travel’s clear focus on developing talent,” she added.
“It is no surprise that their workforce is so engaged.”
It has been a year of positive growth for Hays Travel.
The group acquired 45 retail branches when it acquired Just Go in September, and a further 16 with the acquisition of Travel House, announced in December.
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