Galileo provides agents with white label offering
Agents are being offered the ability to direct customers to a dedicated website containing itinerary details and destination content.
Galileo ViewTrip White Label allows agents to create their own branded version of the GDS’s ViewTrip technology. This enables agencies and their customers to view, print and email itineraries, expense receipts and electronic receipts via a website.
By empowering customers to access their own travel details, agents are likely to receive fewer telephone queries and a reduction in requests to post or fax itineraries, Galileo claims.
Agents can customise content to meet their individual requirements, including adding their agency logo and contact details as well as changing the look and feel of the website itself. They can also select exactly which itinerary details their customers can view.
Once set up, agents provide customers with the website details so they can log on, free of charge, to access the information from anywhere in the world.
ViewTrip White Label also gives agencies an opportunity to promote special offers to their customers via the website and to inform them of important news. A promotional message area and space for advertising links have been incorporated, providing agencies with new additional revenue streams.
Galileo general manager Patrick Lukan said: “For a traveller, being able to view their itinerary information anywhere, anytime, totally free of charge is incredibly useful. This new white label product also offers real value to travel agents providing them with new marketing opportunities and potential revenue streams.”
by Phil Davies
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