Graham McKenzie interviews James Fererra, head of InteleTravel, during the ITQ 23 conference. The event, showcasing significant growth, reflects InteleTravel’s ambition to expand its network of 17,000 UK and Republic of Ireland independent contractors to several thousand globally. Fererra emphasizes maintaining a distinct UK-Ireland cultural identity within the American-owned company. The conversation highlights InteleTravel’s unique approach, balancing seriousness with a fun atmosphere, acknowledging the part-time nature of agents and providing accessible education. The discussion underscores the enjoyable and educational nature of the conference and InteleTravel’s commitment to the travel industry’s dynamic and diverse landscape.
