United Kingdom
United States
Asia Pacific
Hotels reminded they are prime targets for terrorists
Federal intelligence authorities were reportedly meeting with hotel industry leaders in major US cities warning them to be even more vigilant in the wake of reports that Al Qaeda planned a terrorist attack on the Ritz-Carlton in London.
Authorities were warning hotels to remind their frontline staff to be both vigilant and vocal and to sound alarm when something seems amiss.
The government in conjunction with private companies has an “Eye on Awareness” program geared toward all employees who may have contact with guests, including housekeeping, maintenance, front desk, guest services, food and beverage, transportation, and parking.
In under an hour, employees can learn how to recognize, report, and respond to suspicious activity on their property. The course focuses on suspicious activity reporting, what types of activities are suspicious, and recognizing suspicious packages.
The program features elements from the Department of Homeland Security’s “If You See Something, Say Something”™ campaign.
While most of the content is aimed at preventing incidents, the program also instructs employees what do in an active shooting situation, including how to stay alive and assist others.
“The recent terror warning reminds us that hotels continue to be a primary target of terror plots globally. It is imperative that hotels be better prepared and equip their staff and personnel with the knowledge and training to ensure the safety of their guests,” said Paul Goldenberg, an advisor to the American Hotel & Lodging Educational Institute.
By David Wilkening
David
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Dozens fall ill in P&O Cruises ship outbreak
Woman dies after getting ‘entangled’ in baggage carousel