How to cope with email breach - TravelMole


How to cope with email breach

Sunday, 07 Apr, 2011 0

What to do if you’re a subscriber to Air Miles or hotelier Marriott or a growing number of travel businesses that have been affected by what is being labeled as one of the biggest data breaches in US history?
 

Third party Epilson said in a statement that the breach was detected on late last month, and about two percent of its total clients were affected. But anyone affected has to wonder: will their inboxs become a haven for Viagra ads and Nigerian email scams?
 

You can change emails, but that’s drastic and probably not necessary.
 

“Main rule of thumb,” says PCMag.com, ”Don’t provide any personal information. Best Buy is not going to ask you to click on a link and enter your credit-card information. When in doubt, don’t. Call the company to double check, and forward the email to [email protected].”
 

Companies impacted by the breach are notifying customers.
 

Air Miles warned members of "an unauthorized entry into the email platform,” which is the system used to send Air Miles emails.
 

"We have been assured that the only information that may have been exposed was first name, last name and email address of some of our collectors. Details of your account are not stored in this system and were not at risk," Air Miles said.
 

However, it cautioned members to "be cautious when opening links or attachments from unknown third parties." Air Miles in common with other companies says it never sends out emails asking for personal information.
 

Computer experts say it is very difficult to prevent instances such as this one. But no personal financial data was let out, so most subscribers that are impacted by Epilson should not have a problem.
 

The breach affects some of the top companies in North America. Epilson says it is investigating how it happened.
 

Epsilon, a marketing services company that controls email databases for more than 2,500 business clients, sends more than 40 billion emails a year.
 

By David Wilkening
 



 

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