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Insurance policies needed to cover passengers’ losses
Passengers who lost valuable items during the security crisis may have to make claims for compensation against their travel or home insurance policies.
At the height of the crisis, passengers were only allowed to take essential documents as hand luggage and were forced to put laptops, electrical items and mobile phones into checked-in bags. During the period an unprecedented number of bags went missing, around 10,000 of them belonging to British Airways.
Airlines are only liable for £820 of belongings in a passenger’s bags and have no plans to change those limits.
Although many suitcases have been reunited with their owners and few will have been permanently lost, those unfortunate people who do lose bags with valuable items will have to make up the shortfall elsewhere.
Travel insurance companies, such as Preferential, which is preferred partner of BA, said it would consider any claims for people with losses. Meanwhile, home owners who have “all risks” contents policies may find they are covered for expensive items lost outside the home.
Jeremy Skidmore
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