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Jetstar announces scrapping unpopular seating free for all!
Australian and Qantas owned Jetstar has announced that it will scrap unallocated seating and transition to provide seat allocation on all its Australian domestic services in October 2006.
Jetstar CEO Alan Joyce said at ATE today that Jetstar was working to better align its growing Australian domestic low fare operation with its existing trans Tasman operation and its future long haul international flights to South East Asia, Japan and the Pacific and the introduction in due course of its new Boeing 787 aircraft.
He said that Jetstar knew it would have to have allocated seating on its international services and it made sense to operate one model across all its services.
D day for seat allocation on all Jetstar domestic flights operating is on or after 29 October 2006 and Jetstar will also become the first Australian domestic airline to allow customers to pre-select their seat at the time of booking with passengers able to do so from 19 June for flights operating on or after 29 October 2006.
Mr Joyce said that the seat allocation process at www.jetstar.com has proved very popular with its trans Tasman customers and those who do not choose their seat at time of booking will be assigned seats at time of check-in. Call centre bookings for Jetstar on 131 538 from this period are also able to utilise the pre-select seat function.
Mr Joyce said. “Jetstar will in three years be a predominately international business and consistency of an allocated seat for all Jetstar services is fundamental to our product offering.” “The introduction of allocated seats on all Jetstar services will not compromise the airline’s existing and sustainable low fare, low cost model and we believe it will benefit our customers.”
Report by John Alwyn-Jones at ATE 2006
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