Jurys Inn and Leonardo Hotels unveil safety plan for re-opening

Jurys Inn and Leonardo Hotels UK and Ireland have unveiled a new customer commitment charter in preparation for reopening hotels in the coming weeks.

A ‘Stay Safe, Stay Happy’ five-point plan covers hygiene, social distancing, cashless operation, food and beverage delivery, and training.

It was developed in close co-operation with the Environmental Health Organisation, as well as implementing the guidance issued by the World Health Organisation.

The new measures will be rigorously applied across the group’s 48 hotels and corporate offices in the UK and Ireland.

Jurys Inn and Leonardo hotels UK and Ireland is also working in partnership with its supplier, Ecolab, on introducing the recommended deep cleaning products and processes to enhance cleanliness standards across all areas of its hotels.

The group intends to open hotels across Ireland from July 20th, and the remaining hotels in the UK at later stages – with a phased reopening plan based on guidance from health authorities and the UK government.

Managing director Jason Carruthers said: "Our utmost priority remains the health, safety and wellbeing of our guests, team members and the wider community during these unprecedented times. Ensuring we respond and innovate now to meet the new mindset and environment will be critical as we help mitigate the spread of Covid-19.

"I’m therefore delighted to launch our new customer commitment charter, which will ensure we keep everyone safe, and help us to navigate the road ahead as we look to open our doors again to our valued guests and people. We’ve worked hard to ensure we’ve implemented the most relevant mitigating actions and precautionary measures to help prevent the spread of the virus within our hotels and across all of our operations buildings – wherever our teams and guests are."

Measures include sanitising stations in key areas such as lobbies, receptions, lifts and back of house, increased cleaning of frequently touched items and surfaces in bedrooms, 2m floor markings in every reception, protective screens at all reception desks and lifts only being used by one person or guests known to each other.

All hotels will operate a reduced food and beverage offering, which will be detailed in a welcome letter in each bedroom upon arrival.

Breakfast will be made available as a continental option delivered to the room

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