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Luxury spas looking at cost-cutting

Tuesday, 4 May 20103 min read

Spas catering to cost-conscious leisure travelers and meeting groups are coming up with a variety of money-saving options that include shorter treatments.

“One trend we’ve seen are more 30 minute treatment offerings,” said Lynn McNees, president of the ISPA, a leading voice for the industry. An ISPA study found 46 percent of member spas were offering more short treatments.

Other cost-cutting measures:

• Spa sampling menus have become popular.

• “Another trend that has risen out of the current economy is hotels and resorts offering spa credit when booking hotel stays,” said McNees.

• Some spas are gearing mini spa treatments towards groups where companies can pre-pay for packages that can also include food.

• Offers of a life coach to help set goals and intentions for groups.

• A variety of fitness classes that might include yoga and various outdoor activities.

• Meeting breaks where such spa treatments as chair massages and stretching exercises are included.

• After-hours availability for meeting-goers after normal spa operating hours.

• Discounts of up to one-third for meeting-goers to use spa services on their own, either before or after meetings.

The next step for spas may be technological.

Said McNees:

“Social media is on everyone’s radar now, and the spa industry has really taken the lead. Spas can offer up-to-the-minute deals and rebook cancellations by tweeting or posting a Facebook message.”

By David Wilkening