United Kingdom
United States
Asia Pacific
Macau casino hotels close thousands of rooms over staff shortages
Severe staff shortages have left thousands of Macau hotel rooms shuttered.
It is leading to room rate increases and a drop in service quality, the Macau Responsible Gaming Association says.
Some of the major Macau hotel resorts have up half of their rooms closed.
The gaming reliant Macau economy requires a high number of migrant workers but has struggled to fill hospitality positions as inbound visitor numbers rise
“We didn’t expect the reopening would come so fast, so everybody’s unprepared,” said the association’s president Billy Song.
“After three dismal years, we all want to make the best out of this year, but now that customers have come, we don’t have enough capacity to receive them.”
Some Macau hotels have ditched daily housekeeping and are only cleaning rooms after guests check out.
Casino resorts posted a combined loss of US$1.6 billion during the pandemic.
Over 44,000 foreign employees have left Macau since early 2020 due to pandemic closures.
Read Full Story
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
BA suspending all Heathrow to Abu Dhabi flights
Turkish Airlines flight in emergency landing after pilot dies
Unexpected wave rocks cruise ship
Woman dies after going overboard in English Channel
Foreign Office issues travel advisory for winter sun destinations