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MSC Cruises rolls out improved Future Cruise booking process
MSC Cruises has introduced an upgraded ‘Future Cruise Program.’
It is designed to benefit travel agents when a customer who books with an agency then reserves their next sailing while onboard.
The original travel agent will receive full commission for any new booking made at sea.
MSC Cruises says the new procedure will allow agency resources to be better allocated.
New aspects of the program for guests include a reduced ‘onboard-only deposit’ starting from £100 per person for their next cruise.
There is also greater flexibility so a reservation can be changed to suit the customer’s needs prior to final payment
Additionally, there is an extended ‘best price guarantee’.
Benefits of the line’s existing ‘Future Cruise Program’ will continue.
It currently offers up to £200 in shipboard credit for the next cruise and double MSC Voyagers Club loyalty points.
Achille Staiano, SVP Global Sales, said, “We believe that the new Future Cruise process is an extension of an agency’s business as we at MSC Cruises continue to build loyalty with our valued travel agent partners.”
MSC Cruises’ ships have dedicated onboard Future Cruise teams and every new booking will generate an email confirmation to an agent
Learn more about : MSC Cruises ( N. America ) MSC Cruises ( United Kingdom )
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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