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NCL increases fam trip places after feedback from agents
NCL Freestyle Cruising has increased the number of fam trip spaces on board its ships this summer after feedback from travel agents.
The cruise company has doubled the number of trips available to ACE agents on its Amsterdam Weekender mini-cruise from 50 to 100.
It says this is the first step of its Partnership 2.0 programme, designed to make NCL easier to do business with.
Other measures include facilitating better service and communication and establishing stronger relationships with its trade customers.
Stephen Park, general manager NCL UK, explained: “We looked at the feedback from our agent survey and realised more of our travel agent partners want to see our ships.
“We’re pleased as it demonstrates a genuine desire to proactively sell NCL. To address this we are doubling the total number of trips available to agents this season.
“What’s more, agents also told us that they want the NCL brand to be far more visible, so we are now looking at ways to address this.”
Agents interested in participating in an NCL fam trip or ship visit this summer should visit or email [email protected] for more information.
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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