New Galileo tool helps agencies compete online

Galileo has introduced a dynamic packaging tool which it claims will allow agents to offer prices 7% or more lower than similar packages available on Travelocity and Expedia. The Cendant subsidiary says customers can achieve this saving via its NeatAgent product even if the agent adds a 10 to 15% mark-up. Galileo claims the tool will allow agents to compete more effectively against both online and offline channels by offering discounted “net rate” inventory. Agents have to combine at least two components of discounted airline, car and hotel rates, generating one price for customers. Galileo said 250 agencies in the US have already signed up for the browser based product. Executive vice president and general manager of Galileo’s Americas region, Mitch Gross said: “In an era of disappearing airline commissions, vacation packages have become an increasingly attractive and profitable product for travel agents. Galileo NeatAgent is a powerful source of new revenue for our agents. It provides the right tools, technology and discounted net rate content our agents need to capture a larger share of the vacation package market and better service their customers.” NeatAgent is provided to Galileo through its affiliation with Neat Group, which was acquired by Cendant in May. It is available free of charge to all US point-of-sale ARC-accredited Galileo subscribers.