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ODO offering accessibility workshops to US airports
Sunday, 14 Dec, 2015
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Disabled rights group the Open Doors Organization (ODO) and the Airports Council International (ACI) have joined together to offer workshops at US airports to improve services for reduced mobility passengers and increase awareness of disability legislation.
The first Passengers with Reduced Mobility workshop takes place at San Francisco Airport next May and focuses on disability rights, disabled access design, adaptive information technology and how to best accommodate passengers with a variety of disabilities.
A second intermediate-level course will launch in the third quarter of 2016, followed by additional workshops during 2017.
The workshops expand on the existing Disability Sensitivity Training modules which have been offered to airport managers via the ACI Online Learning Centre for several years.
Courses will be interactive with walking tours of each airport, beginning with highlighting the accessibility issues for travelers with disabilities, while intermediate courses focus more on the roles and responsibilities of airports.
At some of the busier US hubs airlines provide more than one million assists to wheelchair passengers each year.
The Open Doors Organization (ODO) is a Chicago based non-profit which teaches travel, tourism and retails businesses how to better serve the disability market.
It has previously developed custom training programs for airports, airlines and ground handlers.
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