United Kingdom
United States
Asia Pacific
Over 45 million UK passengers faced air travel disruption in 2023
More than 45 million passengers across the UK suffered flight disruptions in 2023.
Air passenger rights organisation AirHelp says most faced delays of under three hours, so were not eligible for financial compensation.
Still, over 3.7 million people had longer delays and were entitled to compensation from their airline.
A further 3.8 million people had their flights cancelled altogether.
Last year, London Gatwick had the highest disruption rate of 42%, affecting over 8.2 million passengers.
Next was London Southend Airport with 39% of passengers disrupted in 2023.
The most punctual airport in 2023 was Durham Tees Valley Airport with 19% of flights disrupted.
Analysing disruptions per flight route from UK airports, AirHelp found the London Gatwick to Jeddah, Saudi Arabia route the most disrupted.
Over 91% of flights were disrupted last year, affecting 20,000 fliers.
London Heathrow flights to Portland and Bermuda were also heavily affected by delays or cancellations.
Tomasz Pawliszyn, CEO of AirHelp said: “Last year was unprecedented; strikes across Europe, extreme weather conditions and air traffic control outages were just some of the challenges.”
“As air travel is returning to pre-pandemic levels. At AirHelp, we are committed to helping passengers receive the best customer experience.”
Related News Stories: American Airlines settles airfare collusion lawsuit for USD45 million … Thailand tourism targets six million Europeans Dynamic packaging the future for Lastminute.com Dubai airport traffic still strong Club Med achieves record-breaking first half of the year & new … Egypt’s most important geographical features Brittany Ferries reports spike in summer 2022 bookings Easyjet expecting first half loss Airbnb fined millions in Australia for currency misrepresentation … What’s hot in New York State in 2024
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Unexpected wave rocks cruise ship
Storm Lilian travel chaos as bank holiday flights cancelled