Bots could help businesses bounce back
Travel contact centres have the longest hold time of any industry, according to the 2020 Talkdesk Contact Centre KPI Benchmarking…
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Travel contact centres have the longest hold time of any industry, according to the 2020 Talkdesk Contact Centre KPI Benchmarking…
India's Competition Commission has thrown out a complaint of price collusion between several domestic airlines.An investigation was ordered into alleged…
The Tourism Authority of Thailand is trying to lure affluent cryptocurrency-savvy travellers as a new post-pandemic market.TAT wants to 'prepare…
Alaska Airlines has been ordered to pay $3.19 million to the family of an elderly passnger who died of injuries…
Fares comparison site Skyscanner says flight bookings rocketed 69% immediately after Prime Minister Boris Johnson announced international travel might resume…
Royal Caribbean Group posted another billion-dollar quarterly loss pushing it to an annual net loss of $5.8 billion.It posted a…
The Transportation Security Administration is feeling confident an air travel rebound could be just around the corner. Air travel has…
The Department of Homeland Security once again announced a further suspension of nonessential travel across borders with Mexico and Canada.Travel…
Three MGM Las Vegas Strip hotels will resume seven days a week operations next month.The Mandalay Bay, Park MGM, and…
Prime Minister Boris Johnson's announcement that UK holidays could resume from 12 April has led to record bookings, according to…
A digital global Covid Travel Pass will be ready to roll out within weeks, says the international airline body IATA.…
TUI said yesterday was its best day for bookings in over a month, Thomas Cook saw traffic to its website…
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