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Passengers asked to tweet pictures of airport queues
Saturday, 10 May, 2016
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Airlines are asking for help from passengers to reduce long security lines at US airports.
On behalf of US airlines, industry trade group Airlines for America has launched a website iHateTheWait.com, to encourage travellers to feed back their experiences to the Transportation Security Administration (TSA).
Passengers are asked to post photos of long screening lines on Twitter and Instagram with the hashtag #iHateTheWait.
The website says: "Wait times for TSA have gotten too long. Send the TSA a photo of the long line you are waiting in."
The idea is to ‘raise awareness of the issue and serve as crowd-sourced information,’ said a spokeswoman.
Wait times at many US airports have topped 90 minutes and there are fears things will get worse as the busy summer travel season kicks in.
Over the past three years, the number of TSA screeners has been cut by 10%. The (TSA) is increasing staffing at security checkpoints and boosting the number of bomb-sniffing dogs.
Extra funds have been secured from Congress to pay for additional overtime and hire up to 800 new agents.
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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