Praise for ‘hero’ agent who rushed to help stranger
A travel agent who responded to an SOS to help a stranger after he’d been rushed off a flight to hospital has been praised by industry colleagues.
Beverley Barron, a personal travel advisor with Co-operative Travel, gave up her Sunday morning to pick up the passenger’s bags, which had been abandoned at Bristol Airport, and deliver them to the hospital.
She was thanked on Facebook by fellow agent Jane Price of Hays Travel, who had put out the initial cry for help for the passenger, who is a travel industry colleague from Imagine Cruising in Swindon.
Commenting on her Facebook post, others in the industry described Barron as a ‘fab PTA to work with’, ‘an angel’ and ‘a lovely colleague’.
Price wrote: "I put put out an SOS on Saturday on behalf of a travel colleague who had been taken ill on a NCL to BRS flight, and who was blue lighted from the airport tarmac to hospital. His bags were still aboard the aircraft, and neither Swissport nor local taxi services were willing to deliver or collect and deliver in spite of knowing the circumstances.
"Bev gave up her Sunday morning to go to the airport, collected the bags and delivered them to the hospital.
"Thank you Bev, you really went above and beyond for someone you didn’t know from Adam – you’re a real hero in my book!"
Price told TravelMole: "I put out an SOS on Facebook in the hopes of finding someone in the Bristol area who would help him [the passenger] out. The story spread and another colleague who knows Beverley asked if she could help, and Bev very kindly liaised with my colleague in hospital and collected the case from Bristol and reunited it with its owner on Sunday.
"I thought her actions deserved wider recognition, hence the post on Travel Gossip, because it really shows how the travel community pulls together in times of need."
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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