United Kingdom
United States
Asia Pacific
Qantas boss takes heat for ‘misleading’ flight credits
Under-fire outgoing Qantas CEO Alan Joyce has admitted the airline hasn’t disclosed the full value of unused flight credits.
Alan Joyce was put on the spot during a Senate committee hearing in Melbourne and accused of ‘misleading the Australian public.’
Jetstar customers are owed $100 million in flight credits on top of the $370 million for cancelled Qantas flights.
The airline has been taking heat due to record profits after receiving taxpayer bailouts.
Qantas Group just posted a pre-tax profit of $2.5 billion.
Joyce appeared at the committee with Jetstar CEO Steph Tully and corporate affairs chief Andrew McGinnes.
The committee is questioning the high price of airfares and preferential treatment by the government for Qantas by blocking an application from Qatar Airways to increase flights.
Qantas is also facing a lawsuit over its perceived delaying tactics in processing flight credits.
Read Full StoryLearn more about : Qantas ( United Kingdom )
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
BA suspending all Heathrow to Abu Dhabi flights
Turkish Airlines flight in emergency landing after pilot dies
Unexpected wave rocks cruise ship
Woman dies after going overboard in English Channel
Foreign Office issues travel advisory for winter sun destinations