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Qantas boss takes heat for ‘misleading’ flight credits
Under-fire outgoing Qantas CEO Alan Joyce has admitted the airline hasn’t disclosed the full value of unused flight credits.
Alan Joyce was put on the spot during a Senate committee hearing in Melbourne and accused of ‘misleading the Australian public.’
Jetstar customers are owed $100 million in flight credits on top of the $370 million for cancelled Qantas flights.
The airline has been taking heat due to record profits after receiving taxpayer bailouts.
Qantas Group just posted a pre-tax profit of $2.5 billion.
Joyce appeared at the committee with Jetstar CEO Steph Tully and corporate affairs chief Andrew McGinnes.
The committee is questioning the high price of airfares and preferential treatment by the government for Qantas by blocking an application from Qatar Airways to increase flights.
Qantas is also facing a lawsuit over its perceived delaying tactics in processing flight credits.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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