United Kingdom
United States
Asia Pacific
Riviera Travel introduces trade contact centre team
Riviera Travel has launched its first dedicated trade contact centre team.
The four-strong team will exclusively handle travel agent enquiries and bookings.
Riviera has previously dealt with calls from agents and direct customers on the same telephone line.
The contact centre operates from Riviera’s head office in Burton-on-Trent.
It is open Monday-Friday 9.00-17.30 and Saturday 09.00-17.00.
Agent enquiries can also be handled on Sunday via Riviera’s existing channels.
The team was hired internally and reports to Amy Joy, sales team manager.
Thomas Morgan, Riviera Travel head of trade, said: “Travel agents are central to the success of Riviera, and our dedicated, trade-friendly team will help further strengthen communications.”
Related News Stories:
Learn more about : Riviera Travel ( United Kingdom )
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Dozens fall ill in P&O Cruises ship outbreak
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Unexpected wave rocks cruise ship
Storm Lilian travel chaos as bank holiday flights cancelled