Ryanair dismisses claim it’s blocking access to lowest fares
Ryanair has denied claims by online travel agent eDreams that its legal action against the company is to prevent OTAs from accessing the lowest fares.
The airline pointed out that it has agreements in place with five other OTAs, including Skyscanner and Kayak, which it allows to display its fares alongside competing carriers’ fares in return for an annual €100 donation to charity.
Ryanair announced last week that it was taking eDreams and Google to the High Court in Dublin, claiming that the OTA was duping customers into booking on a copycat Ryanair website and Google was turning a blind eye.
In response to the legal action, eDreams accused Ryanair of attempting to stop OTAs from offering customers ‘the best price and choice’.
However, Google immediately amended eDream’s paid advertising so that it reads ‘Ryanair on eDreams’ instead of ‘Ryanair Cheap Flights’, but the airline said it was continuing with its legal action against the pair.
In a statement, chief marketing officer Ryanair’s CMO Kenny Jacobs said: "eDreams’ claim that Ryanair is trying to prevent consumers from accessing Europe’s lowest fares is completely untrue.
"Ryanair has a number of agreements currently in place with a range of websites, all of whom have signed agreements offered to them by Ryanair – something eDreams refuses to do.
"The High Court action is proceeding as planned and we will continue to work on behalf of consumers until eDreams’ deceptive practices are fully eradicated."
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
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