United Kingdom
United States
Asia Pacific
Ski operator Alpine Elements to relaunch after calling in administrators
Wimbledon-based ski operator Alpine Elements collapsed into administration on Tuesday afternoon but the owner of the 23-year-old business has bought back the brand, goodwill and trademark.
James Hardiman, who started the business as a 21-year-old university student in 1997, says he’s hoping to resume trading in the near future after reaching a ‘pre-pack’ deal with the administrator.
He bought back the business, one of the UK’s largest independent ski operators, after finding a new backer at the last-minute, he said. He had already called in the administrator after talks with two other ‘very large companies’, which had been ongoing since July, came to nothing.
"I worked hard to find an investor and one came through at the eleventh hour so I hope to keep the brand and restart the business in the near future," said James, but he declined to name his new backer.
"So many customers have told us we were such a brilliant company so we hope that we will bounce back fairly quickly, but we will do that in alignment with our customers’ and our creditors’ wishes.
"I am deeply sorry for what has happened, but we aim to bring back the brand, if our customers will have us," he added.
Alpine Elements Group, which employs up to 350 people – many of them seasonal workers – and carries up to 25,000 passengers a year, also includes Ocean Elements, iGOSKI and Alpine Elements Bars and Restaurants.
James said he had no choice but to call in the administrators for Alpine Elements Ltd because the company still owes refunds to 2,500 customers whose holidays were cancelled at the end of the last ski season when resorts were forced to close.
Under ABTA rules, the refunds had to be paid by the end of January 2021, but Alpine Elements didn’t have the money. James said it has yet to receive refunds itself from suppliers including airlines, landlords and catering companies for holidays that didn’t go ahead.
"We really thought we could get through this but we needed the money from this year’s ski season and when [French] President Macron announced the ski lists wouldn’t open we had to finalise the administration," he said.
He said customers will now be refunded by ABTA or ATOL. "Everyone will get their money back," added James.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Dozens fall ill in P&O Cruises ship outbreak