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Southwest offers 'internet boarding'

Tuesday, 10 February 20043 min read

Southwest Airlines customers with an electronic “ticketless” reservation can now print a boarding pass on their day of travel from www.southwest.com, the airline announced. Previously, Southwest Airlines customers would have to print their southwest.com information page and present it to an airlines’ customer service agent to receive a boarding pass. The new online boarding pass allows entry through the airport security checkpoints and onboard a scheduled flight without making an additional stop at the airport, according to Southwest. Southwest flyers can print an online boarding pass for the first leg of travel and print subsequent stops on a self-service Rapid Rewards Kiosk at the airport or through an agent at a departure gate. Report by David Wilkening