United Kingdom
United States
Asia Pacific
Thomas Cook confirms 14 store managers will go
Thomas Cook has confirmed there will be at least 14 compulsory redundancies as part of an ongoing shake-up of its store managers.
A spokesman said the situation remains fluid and meetings with staff continue, but 14 branch managers would definitely go.
"At the start of the process we identified 48 less store management roles, which has since reduced to only 14 compulsory departures," he said.
"We remain committed to doing everything that we can to support those individuals concerned further to this proposal."
The travel giant announced last month that it was replacing more brand managers with cluster managers, who will look after two to six stores.
The structure was first introduced in 2013 but is now being rolled out to more large and small standalone stores. Some existing clusters are also being reorganised.
At the same time, Thomas Cook is increasing the size of the regional business manager field team from 21 to 24 across three divisions – North, Central and South, and renaming the role ‘regional manager’.
Each regional manager will have an average of 15 direct reports.
"The revised structure and investment into this team will enable the regional managers to place greater emphasis on the coaching, development and support of their teams in order to drive performance, compliance and to deliver exceptional service to our customers," said the spokesman.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
Walt Leger on New Orleans’ Resilience and Major Events Ahead
Cindy Mackin Shares Estes Park’s Winter Thrills
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
BA suspending all Heathrow to Abu Dhabi flights
Unexpected wave rocks cruise ship
Report: Cruise guest died after ship lashed in heavy storm
British teen in serious condition after paraglider collision
JetBlue scraps London Gatwick flights