Tour operators roll-out Dolphin technology to focus on sales growth

Dolphin Dynamics has continued to extend its tour operator customer base, with Azure Collection and Specialist Travel amongst the latest to roll-out its sales and management software.

The tour operators use Dolphin to manage and sell both directly contracted and third-party suppliers. Providing a single sales booking journey, along with contract management and back-office functionality forming an end-to-end solution designed to streamline operational activities and enhance customer service.

The Dolphin solution supports allocation management, automated two – way supplier communication, complex pricing and special offers. Full tailor – made, dynamic and  pre-packaged arrangements are all standard features.  Dolphin also integrates with web Content Management System Sitefinity to provide industry leading B2B and B2C online solutions.

Andy Mills, Head Of Sales and Marketing at Dolphin Dynamics added, "Dolphin provides tour operators with a highly flexible software platform that enables them to focus on selling, with the confidence that the best options for the customer are returned and the pricing and any rules are all taken care of. One click quote to book, automated supplier communications and a highly optimised workflow manager mean that administration is minimised, allowing sales consultants to spend more time focused on the customer." 

About Dolphin Dynamics: Dolphin Dynamics Ltd. is a software development company that specialises in developing integrated information solutions for the travel industry. Since its first product release in 1996, Dolphin Dynamics has installed its software at over 850 client sites, large and small, for a total of over 13,000 users in 26 countries worldwide. With a combined staff of over 80 across the group, Dolphin Dynamics also provides customised solutions and consulting via its internal technical consultants and external partners.

·         Dolphin is a next generation sales and booking management solution, comprised of a browser-based reservation module providing a single user-friendly interface to suppliers of flights, hotels, car hire, transfers and insurance as well as a fully integrated advanced booking management module and sophisticated product database. Dolphin incorporates a wide range of features for tour operators, retail agencies plus, travel management companies, consolidators and call centres. As such is particularly well suited to travel companies with a mix of business.

Dolphin Dynamics’ worldwide clients include: STA Travel, Travelbag, USAirtours, Osprey Holidays, Carrier, Prestbury Worldwide Resorts, Profil Rejser (DK) and eDreams.