Travelex launches complete ATM tech refresh


Travelex launches complete ATM tech refresh

Tuesday, 12 Nov, 2024 0

Foreign exchange brand Travelex has launched a major refresh of its international ATM network of machines.

It is replacing the hardware and software of its entire portfolio of 600 ATMs in eight countries.

The new ATMs provide new features for Travelex customers, including contactless cash withdrawals.

Travelex is replacing its network of ATMs with NCR Atleos’ SelfServ ATM range, alongside NCR Atleos’ software and SaaS monitoring tool called Vision.

They will roll out across the UK, Netherlands, Switzerland, Germany, Italy, Czech Republic, Australia and New Zealand.

NCR Atleos has previously powered Travelex ATMs in other markets at high volume airports and travel hubs.

In addition to supporting FX and domestic currency transactions, the NCR Atleos SelfServ ATMs will offer Travelex customers a range of enhanced capabilities, including touch screens, barcode readers, and contactless readers in certain territories.

Contactless readers enable customers to withdraw cash by tapping a card or any other NFC enabled device (such as a phone or smartwatch).

The ability to withdraw cash without physically inserting a card isn’t yet widespread across many territories, but will now be offered to Travelex customers at select ATMs in some European markets.

The NCR Atleos SelfServ ATM also supports Travelex’s unique Click and Collect function, which enables customers in the UK to pre-order foreign cash online.

Customers can then collect it from more than 50 key airport ATM locations in the UK.

“Travelex is dedicated to simplifying our customers’ access to international money, and our expanded partnership with Atleos directly supports this,” said Simon Jackson, Chief Customer Officer at Travelex.

“By relying on the experts at NCR Atleos for the implementation of modern ATM tech, we gain efficiencies and streamlined operations.” 

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



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