Turkish Airlines rolls out real-time translation at airports

Wednesday, 07 Feb, 2024 0

Turkish Airlines has launched new SmartMic language translation devices at airports across Türkiye.

This offers non-English-speaking passengers the ability to easily communicate with the airline’s staff.

Passengers can speak into the new device, which supports 52 languages and 72 accents, in their native tongue.

The SmartMic then translates it into the staff member’s first language.

With a seven-inch screen on either side of the device, both the passenger and staff member can follow the real-time conversation.

Turkish Airlines has rolled out 100 SmartMic devices throughout its home hub in Istanbul, in addition to Adana, Ankara, Antalya, Bodrum, Dalaman and Izmir airports.

The devices are due to be launched in the UK shortly.

Bilal Ekşi, Turkish Airlines CEO, said: “At Turkish Airlines, we are all about connecting the world and making travel accessible.”

“We want to ensure our passengers have a smooth, seamless travel experience.”

SmartMic devices were firstly introduced by Turkish Airlines in 2023, with plans to expand their usage across its global network throughout 2024.

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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