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Two more travel companies collapse
The Civil Aviation Authority has confirmed the collapses of two UK-based travel companies.
Lorenz Voyager Travel and GBCE, trading as Student Adventures, have both ceased trading.
London-based Lorenz Voyager Travel traded as Green Island City Breaks, Green Island Holidays and Lorenz Voyager and mainly operated package and flight only trips to Turkey and northern Cyprus.
It is believed that 150 of its customers, who are ATOL protected, are currently overseas and the CAA working to make sure they can continue their trip and return home as planned.
The company also had around 500 forward bookings, covering approximately 1,000 people.
"Consumers with flight numbers beginning with ‘FHY’ are advised their trip is cancelled," said the CAA.
"Consumers with any other flight numbers will have valid flight tickets so can go ahead with their trip if they wish. However, people with package bookings wishing to travel will do so at their own risk as it is likely they will have to pay for their accommodation again once in resort."
The CAA said this can be claimed back through the ATOL scheme after they return and passengers not wishing to travel can also claim for a refund.
Meanwhile, around 100 consumer are currently abroad having booked with GBCE.
The company held an ATOL until March 31 and consumers who received an ATOL certificate when booking are protected for any money they paid directly to the company.
The CAA said it understands the company had not taken any bookings since its ATOL expired.
"We are looking into the impact on forward bookings and will publish advice for consumers who are yet to travel shortly," it said.
"However, people due to travel with the company who have an ATOL certificate can rest assured that their ATOL protection remains valid and they will not lose money they paid directly to the failed company."
The CAA said it is also in contact with charities that had bookings with the company.
"Consumers whose trips have been cancelled and want to rearrange them should contact their chosen charity."
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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