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What’s wrong with the Ritz?
Last year, the Ritz Carlton Huntington Hotel & Spa in Pasadena endured a negative review from The New York Times. The complaints centered around service, or the lack of it.
But the hotel this year faces a new problem: it’s the subject of a lawsuit after two employees accused management of forcing them to work through their breaks and stiffing them of overtime pay, according to HotelChatter.
“They treat us like slaves,” said housekeeper Elvia Alonso, who has worked at the hotel for six years and is one of the plaintiffs in the lawsuit. “They say, ‘If you don’t like it, you go home.'”
A list of some of the alleged bad treatment of staffers:
· A housekeeper repeatedly asked management to fix the broken wheels on her cart but they refused. The cart later toppled on the housekeeper, causing injury to her shoulder which later required surgery.
· The same housekeeper was denied a job in the call center because of her Spanish accent.
· Cooks said managers made derogatory comments about their ethnic backgrounds.
· Workers throughout the hotel were not allowed to take breaks.
A spokesperson for the hotel told HotelChatter he would not comment on the lawsuit but said they “take all of these things seriously.”
Report by David Wilkening
David
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