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Advantage 2012: Smallest agents told not to become ATOL-holders
Linsey McNeill - Apr 27, 2024
Travel agencies with an annual turnover of less than £150,000 will be better off not applying for an ATOL,…
Categories: Agent
Consumers urged to haggle with travel agents
Linsey McNeill - Apr 26, 2024
Which? is advising consumers to haggle with travel agents after its investigators found that many were willing to match quotes…
USA Tourism: The Sleeping Giant Awakes
Kieron Keady - Apr 24, 2024
LOS ANGELES - Yesterday in Los Angeles something rather extraordinary happened. At the International Pow Wow tourism convention Brand USA,…
Agents need permission to start new ATOL certificates
Diane - Apr 24, 2024
Agents selling ATOL-protected holidays are being reminded that they will need permission from the Civil Aviation Authority to issue the…
Vietnam blog: Sara shares shoe scams
Diane - Apr 24, 2024
On the second day of her Intrepid 10-day explorer tour, Sara Mason-Parker, business development manager at Corporate Traveller, gets acquainted…
Agent earns $60,000 commission in one month
Ian Jarrett - Apr 24, 2024
TravelManagers’ Daniela Tatonetti, from Wanneroo in Western Australia, has achieved the highest commission ever earned for a personal travel manager…
Car hire sector comes under fire from Which? Travel
Bev - Apr 23, 2024
Which? Travel has targeted the car hire sector in its latest investigation, claiming hidden fuel charges are bumping up the…
London 2012 dilemma for UK outbound
Ian Jarrett - Apr 19, 2024
The 2012 London Olympics presents a new dilemma for pricing, yield and capacity planning for the outbound tour-operating sector, according…
WTTC Summit: Visas are the big issue
Ian Jarrett - Apr 19, 2024
Industry leaders attending the World Travel & Tourism Council’s (WTTC) Global Summit in Tokyo have called for governments to improve…
Fred Olsen pulls out of Thomas Cook
Linsey McNeill - Apr 18, 2024
Cruise line Fred Olsen is believed to have become the first supplier to end its relationship with Thomas Cook…
Independent retailer goes under
Linsey McNeill - Apr 18, 2024
Gwent-based online travel retailer Holidays Your Way, trading as traveldaddy.co.uk has ceased trading. Passengers who booked holidays through the…
Comment: Tips for dealing with complaints online
Linsey McNeill - Apr 18, 2024
Customer service expert Mario Dolcezza of Diciamo explains why it's vital travel agency staff don't ignore complaints made via social…
