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United Airlines makes major CRM investment
- Apr 02, 2024
United Airlines is working with IBM on a powerful Customer Relationship Management (CRM) system that it believes will improve customer…
Categories: Air
KLM boosts aerospace sector with massive aircraft order
- Apr 02, 2024
Dutch airline KLM has announced details of a massive fleet replacement programme which will reduce the number of aircraft types…
United Airlines to bring back axed staff
- Mar 25, 2024
United Airlines has announced it is to re-employ 1,300 of the employees that it made redundant last year as business…
BAA launches security awareness campaign
- Mar 21, 2024
BAA is launching an awareness campaign over the busy Easter holiday period to ensure that passengers are aware of new…
Heathrow security in spotlight after second armed robbery
- Mar 19, 2024
Security at London Heathrow is under scrutiny after a second armed robbery took place at the airport at seven thirty…
Continental and American scrap base commission in US
- Mar 19, 2024
Continental Airlines and American Airlines have followed Delta by announcing they will no longer pay base commission to agents in…
ebookers reports strong 2001 performance
- Mar 18, 2024
Online travel agency ebookers has announced that the effect of September 11 on its business is “now over” and reported…
Manchester airport workers to step up action over Easter
- Mar 15, 2024
Workers at Manchester airport have voted to step up industrial action by striking over Easter unless their long-running jobs dispute…
17 killed in Cuban plane crash
- Mar 15, 2024
A small plane has crashed in central Cuba, with 17 passengers and crew on board, including five Britons, six Canadians…
BA migration to Amadeus encounters “teething problems”
- Mar 15, 2024
Passengers trying to book British Airways flights are facing longer than average waiting times following the airline’s migration to Amadeus…
Sabre completes consulting services for TAM
- Mar 14, 2024
Sabre's consulting services group has completed a comprehensive evaluation of business processes for Brazil-based TAM Linhas Aereas Airlines.The deal, valued…
US airline traffic forecast to rebound next year
- Mar 14, 2024
The US Federal Aviation Administration (FAA) is predicting airline passenger traffic will continue to decline this year, followed by a…
