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Bad hotel attitude is major complaint
David - Oct 23, 2025
What’s hotel customer’s biggest complaint? Poor staff attitude, says J.D. Power and Associates. Their North American Hotel Guest Satisfaction Index…
Categories: Hotel
Maybe the French are not so bad after all
Ian Jarrett - Oct 23, 2025
by Ian Jarrett Let’s talk about the dogs first. They are a national obsession in France. They pop up everywhere.…
Orient-Express tells Dubai: Back off
Ian Jarrett - Oct 23, 2025
SINGAPORE - - Orient-Express Hotels has snubbed a bid by Dubai Holdings Ltd to hold takeover talks. In a letter…
Is Macau in danger of losing its soul?
Ian Jarrett - Oct 23, 2025
Comment by Jennifer Welker MACAU - On November 5, one of Macau's most celebrated Portuguese coffee shops - Cafe Ou…
Disney revs up with ‘Cars’ at California theme park
Phil Davies - Oct 23, 2025
Disneyland Resort California is to be expanded with a range of new attractions, including a ‘Cars Land’ inspired by the…
Unique Tourism Collection wins COMO Hotels and Resorts Account
John Alwyn-Jones - Oct 23, 2025
The Unique Tourism Collection, which provides marketing and representation services for unique, boutique and luxury international tourism destinations, products and…
Non-executive role for Carrick at online travel firm
Phil Davies - Oct 22, 2025
Hoseasons chief executive Richard Carrick has become a non executive director of online accommodation firm Alpha International Accommodation. He is…
Tourism ‘benefits communities’ – report
Phil Davies - Oct 22, 2025
Communities in one of England’s top holiday hotspots believe that tourism benefits the area. Results from a community attitudes survey…
UK businesses urged to stage conferences on home turf
Phil Davies - Oct 22, 2025
A campaign has been developed to encourage more British businesses to host their meetings, conferences and events in their own…
Caribbean Tourism Conference opens
Phil Davies - Oct 22, 2025
The 30th Caribbean Tourism Conference opened in San Juan, Puerto Rico on Saturday. The conference, organised by the Caribbean Tourism…
So how do you run a hotel?
John Alwyn-Jones - Oct 22, 2025
I am sure many of us wonder what it would be like running a hotel and in particular one so…
Leading hoteliers see increased internet use and other trends
David - Oct 22, 2025
What’s ahead in the hotel market? The current positive conditions will continue for at least three years, concluded the owners…
