Death knell sounds for call centres?
While older web users are still likely to use the phone when they need help whilst on a travel site,…
While older web users are still likely to use the phone when they need help whilst on a travel site,…
Two VisitWales bids for £17m of EU Convergence funding for the tourism industry in Wales have been successful. The…
Two VisitWales bids for £17m of EU Convergence funding for the tourism industry in Wales have been successful. The…
Travel search engine www.dealchecker.co.uk has appointed web entrepreneur William Reeve as non-executive director. Reeve was co-founder of internet-based Fletcher Research…
Voting is now open for this year’s British Travel Awards, taking place on November 5 at Battersea Evolution in London.…
by Yeoh Siew Hoon I can still remember the thrill of my first front page byline and my first news…
A benchmark survey has shown the online travel industry is lagging behind other sectors when it comes to website engagement…
Customer complaints about airlines have risen by 11%, according to the latest figures from the Air Transport Users Council. The…
A survey by HolidayExtras.com has found that 41% of customers are mildly concerned by the threat of contracting swine flu…
Travelport GDS has signed a new global full content agreement with Spanish flag-carrier Iberia. The new multi-year agreement secures all…
A major restructure designed to make the company more customer focused has been instigated by technology supplier Comtec Group. The…
Travel search engine www.nowfly.co.uk has been revamped with improved functionality and navigational changes. The company, which was launched in December,…
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