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AirAsia chatbot AVA added to WhatsApp

TravelMole Editorial Team - Jul 30, 2024

AirAsia's AI customer service chatbot AVA now has a home on WhatsApp.It expands AVA's reach beyond Facebook, the AirAsia website…

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Sabre launches customer service chatbot

TravelMole Editorial Team - Jul 23, 2024

Sabre Corp has teamed up with chatbot development firm Mindsay to launch an automated customer service tool.It allows airlines, OTAs,…

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This year’s ITB Asia to go virtual

Lisa - Jul 16, 2024

Organisers of ITB Asia have announced this year's event will be held virtually.The event which takes place from 21-23 October…